Service Delivery Policy

• We are an insurance agency  providing non-physical services such as insurance advisory, policy facilitation, documentation assistance, and coordination with insurance companies.

• No physical products are shipped as part of our services.

Policy Delivery

• Insurance policies, receipts, and related documents are delivered electronically via:

  • Email

  • WhatsApp

  • Insurer portals or mobile applications

• Physical policy documents, if required, are dispatched directly by the respective insurance company, and delivery timelines are subject to the insurer’s process.

Delivery Timeline

• Policy issuance timelines depend on:

  • Insurer underwriting approval

  • Completeness of customer documentation

  • Payment confirmation

• We are not responsible for delays caused by insurers, courier services, or third-party platforms.

Shipping Charges

• No shipping charges are applicable for our services.

• Any courier or dispatch charges levied by the insurance company, if applicable, are governed by the insurer’s terms.

Service Availability

• Our services are available across India, subject to insurer coverage and regulatory guidelines.

Contact Information

For any delivery or service-related queries, customers may contact us through the official contact Email [admin@neviimimf.com]provided on our website.