• Once payment is completed for insurance-related services, cancellation requests will be accepted only within 24 hours, provided the service process has not started.

• If policy processing, documentation submission, insurer coordination, proposal filing, or advisory services have already commenced, cancellation will not be permitted.

• All cancellation requests must be submitted through official communication channels (email or registered contact number).

Refund Policy

• Refunds will be considered only in cases where cancellation is approved by the company.

• No refunds will be issued once any of the following has started:

  • Insurance proposal submission

  • Policy issuance or underwriting process

  • Documentation verification

  • Consultation or advisory services

• Approved refunds will be processed within 7–10 working days and credited to the original payment method.

Non-Refundable Charges

• Insurance advisory and consultation fees

• Policy processing and documentation charges

• Service and convenience fees

• Third-party charges levied by insurers or partners

Policy Issuance & Insurer Rules

• Policy cancellation, modification, or refund after issuance is subject to the respective insurance company’s terms and conditions.

• The agency is not responsible for delays or deductions made by the insurer during refund processing.

Contact Information

For cancellation or refund requests, please contact us through the official email [admin@neviimimf.com] or customer support details mentioned on our website.